Security

We take information security seriously

Multiply is ISO 27001 certified and built for the security, compliance and governance expectations of regulated financial services.

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Security sits at the heart of everything we build.

Multiply delivers automated, algorithmic financial advice at scale, so our approach to data protection, monitoring and governance is designed for firms with strict regulatory and operational requirements.

- ISO 27001 certified
- FCA sandbox tested
- Proven across enterprise clients
- Continuous control monitoring and automated testing

Our security and compliance framework

Continuous security monitoring
We monitor security controls across our systems and cloud environments, using automated checks and alerts to maintain strong protection and meet ISO 27001 requirements.
Secure software development
Security is embedded in our development lifecycle, with manual reviews, dependency monitoring and automated vulnerability scanning across all releases.
Internal audit programme
Independent audits are completed annually to validate our compliance and support continuous improvement across our security and governance processes.
Risk management and automated testing
We maintain a structured risk assessment process, supported by Multiply’s real time Risk Engine which performs automated testing and red flag detection across advice journeys.
Employee security training
All staff complete mandatory annual security training, with enhanced training for teams managing sensitive data or regulated systems.
Data encryption and secure handling
All data is encrypted in transit and at rest, with strict access controls and secure handling procedures applied across the organisation.

Safe and explainable AI

Multiply uses GenAI only for controlled tasks such as intent classification and summarisation. All financial recommendations are produced by our algorithmic advice engine, ensuring full auditability, explainability and version control.

This approach removes the risks associated with LLM-driven advice and supports safe deployment in regulated environments.

Screenshot of a task confirmation window. The task is labeled 'Pending task' and asks to 'Confirm updated facts for John & Penny Smith'. Assigned to Martin Cliff, the task is due on 4 April at 4:00 PM. A blue button labeled 'Confirm client updates' is visible, with a note indicating this will update Intelliflo. The background has an orange gradient.

Need more information?

To access our certifications, reports and policies, or witness our ongoing control monitoring, please visit our Trust Centre at the link below.